Guest registration, visitor log and Google Sheets connection
Last updated: 07 October 2026
Who we are
STS Backpackers Pty Ltd operates Somewhere To Stay Backpackers at 47 Brighton Road, Highgate Hill, Queensland 4101, Australia. This policy explains how we collect, use and protect personal information from our guest check‑in and visitor registration system.
Information we collect
We collect from Guests and Visitors – Full name, email address, phone number, nationality, vehcile registration, a copy of photo ID, a selfie photo, acknowledgement of our house rules & terms and conditions, submission time and basic technical details (IP address, browser type).
Why we collect this information
We collect this information to – Confrim your identity, make sure only registered guests and approved visitors enter the property, assist receptions staff and security, contact you about your stay or visit, meet legal obligations if police or emergency services request information.
Your ID photo and selfie are use only for identity and security. They are not used for marketing, social media, or facial recognition.
How your information is stored
Guest and Visitors details, including photos are normally kept for six months. Records may be kept for longer if required for – Legal obligations, insurance, active disputes, at the request of police or emergency services.
Minors
Visitors or Guests under the age of 18, their information must be provided with the knowledge or a parent, guardian or responsible adult.
Access, correction or deletions
You can request access to your information, correction of incorrect details or deletion of information (where legally allowed). Contact us at – Email: info@somewheretostay.com.au Phone: (07) 3333 2964 Address: 47 Brighton Road, Highgate Hill QLD 4101
We may need to verify your identity before releasing or changing information. If we cannot fulful a request, we will explain why. You many also contact the Office of the Australian Information Commissioner (OAIC) for privacy rights and complaints.